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This website is the property of City Realtor Limited, 52 Cannon Street Road, London, England, E1 0BH. By using this website you agree that you consent to and are bound by the following terms and conditions.
City Realtor takes all reasonable care to ensure that the information contained on this website is accurate, however, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time. You must therefore check these terms and conditions for any such changes each time you visit this website.
City Realtor makes no representations or warranties of any kind with respect to this website or the content contained on it, including any text, graphics, advertisements, links or other items. Furthermore, neither City Realtor nor any other contributor to this website make any representation or gives any warranty, condition, undertaking or term either expressed or implied as to the condition, quality, performance, accuracy, fitness for purpose, completeness or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free. Nothing on this website shall be regarded or taken as financial advice.
The user confirms that the terms and conditions and use of this website shall be governed by the laws of England and Wales and that any and all disputes arising therefrom shall be subject to the exclusive jurisdiction of the English courts.
The content of this website is © City Realtor. Reproduction of part or all the contents in any form is prohibited other than in accordance with the following permissions:
Licence to re-copy for Limited Purposes:
This licence to re-copy does not permit incorporation of the material or any part of it in any other work, publication, or website whether in hard copy or electronic or any other form. In particular (but without limitation) no part of City Realtor’ website, including but not limited, to photographs, property details, and/or floorplans may be distributed or copied for any commercial purpose. You may not frame this website without the express consent of City Realtor. The City Realtors logo is a trade mark registered in the name of City Realtor in the UK and other parts of the world. Reproduction of this trade mark other than to view this website is prohibited.
City Realtor is committed to operating its business in a transparent and open manner consistent with our legal and regulatory obligations. As part of this commitment, we adopt a strict compliance of all applicable Anti Money Laundering rules, with specific emphasis on the Proceeds of Crime Act 2002, the Money Laundering Regulations 2017, and the Bribery Act 2010.
City Realtor’s policy commitment is applicable to all our customers, including vendors, buyers, landlords and tenants. As a result, we obtain and hold for a period of at least five years evidence pertaining to our customers’ identity and, we are required to obtain proof of ownership of property and source/ destination of funds. We will be unable to proceed with any work on behalf of our customers if we are unable to obtain this information. Customers’ identity will be subject to an identity check, which may also include a credit check.
City Realtor is registered and supervised by HM Revenue & Customs for compliance with the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.
City Realtoris committed to ensuring that your privacy is protected. This Privacy Policy together with the Terms and Conditions of Use and any other documents referred to in it sets out the basis on which any personal data which we collect from you, or that you or others provide to us, will be processed by us.
Please read the following carefully. By accessing, browsing, or otherwise using our website (“the website”) or application you confirm that you have read, understood and agree to the terms of this Privacy Policy.
This website may include links to third-party websites, plug-ins or applications which may allow third parties to collect or share your personal data. We are not responsible for their use of your personal data and cannot control it.
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
If you are purchasing, renting, selling, or letting a property through City Realtor, we collect and use your personal data in order for us to provide you with our services. The personal data we collect and use may include:
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We use different methods to collect data from and about you including the following:
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes the personal data you provide when you:
We may receive information about you if you visit any other websites which we operate or use any services which we provide. Such as;
We will only use your personal data for the purposes for which we have collected it.
We may share your information with selected third parties including but not limited to:
We may disclose your information to third parties:
Including but not limited to solicitors/conveyancers, surveyors, financial/mortgage advisors, other estate agents in a chain, developers where a purchase is agreed, contractors and property maintenance services.
Including but not limited to tenant referencing agencies, other estate agents or landlord, contractors, and property maintenance services, gas and electrical contractors, utility companies and insurance providers, Software and system providers.
Our site may from time to time contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please be aware that these have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before submitting information to these websites.
We require that these service providers and other third parties adhere to strict rules when processing your personal information, including to only use your personal information in accordance with our specific instructions (such as for the purposes of completing referencing or contacting you to arrange access to carry out necessary repairs) and the applicable laws.
Information, which you submit, is stored on a computer located in the European Economic Area. This is necessary in order to process the information and to send you any information you have requested. We may transfer information submitted by you to our other offices and to reputable third party suppliers, which may be situated outside the European Economic Area. We will not transfer your personal data outside of the European Economic Area, except to a country offering the same level of protection for your personal data. For example, with certain service providers we may use specific contracts approved by the European Commission which ensures that your personal data has the same protection as it would have in Europe.
In addition, if you use our Services whilst you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those Services.
The length of time we hold your information for will vary dependent on lawful basis for collecting and processing the data.
We will hold data supplied where there is a legitimate interest in doing so (such as where a client or customer has registered with us, expressing an interest in any of our services, such as buying, selling, letting or renting through us) for a period of 7 years.
Where a transaction has been entered in to and there is a contractual necessity to do so, or where there is a requirement to comply with legal obligations (for example in order to comply with the requirement of the TPO Codes of Practice, both sales and lettings agents, to maintain clear and full written records of transaction for a period of 6 years and to comply with the Money Laundering Regulations 2017 requirement to hold records for a period of 5 years).
If you have an account on our website and it has been deemed dormant then we may delete the account and all personal information “tied to” or “held against” it.
You have the right to withdraw consent for us to process your information and for its use for marketing purposes. You have the right to withdraw consent for us to process your information at any time.
You have the right to withdraw consent for us to pass your information to third parties for marketing purposes. This will result in us ceasing to offer the goods and services to you.
If you no longer wish to be contacted by third parties for marketing purposes, please follow the instructions in their marketing communications, or consult their privacy policies about how to unsubscribe from their communications.
You can ask us or third parties to stop sending you marketing messages at any time by following opt-out links on any marketing message sent to you or by contacting us.
If we change our Privacy Policy we will post the changes on this page and may place notices on other sections of the website. The privacy was last updated on 24th August 2022.
Our website uses cookies to distinguish you from other users of our website. This helps us to optimise your experience of our website and services and allows us to improve our site.
The City Realtor website and applications may collect anonymous data about how you use our services in order to help us improve future functionality.
City Realtor use’s Google Analytics, which is a web analysis service provided by Google. No data that personally identifies an individual (such as a name, email address or billing information) is tracked, collected or uploaded. Keatons may collect and report on the adoption and usage of specific features, crashes and exceptions and other useful, anonymous metrics.
You acknowledge that you are solely responsible for the use to which you put this website and all the results and information you obtain from it and that all warranties, conditions, undertakings, representations and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law.
Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website.
Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it).
If any part of our terms and conditions is deemed to be unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
This does not affect your statutory rights as a consumer.
City Realtor Limited is registered in England and Wales (registered number 08535493). Our registered office is at 52 Cannon Street Road, London, England, E1 0BH.
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