What our customers say
Read our customer reviews
" Fantastic service from City Realtor Estate agent. I used them for letting my apartment. Jay Ahmed has been a pleasure to work with, he demonstrates a strong work ethic responding to queries efficiently. During difficult times he has gone above and beyond to support me as a landlord. His proactive attitude has saved me money. I would have no hesitation in recommending Jay and the wider City Realtor team. Thanks Sunny "
" Really professional and helpful for a first time student renter. The process was smooth and replies were quick would highly recommend "
" As far as communication with my agent went, 10\/10. Warm service, quick turnaround times, and questions answered in a timely manner. "
" Fahim, has gone above and beyond for me and my flatmates. He\'s been only a phone call away even during late hours of the weekend. I can say with confidence he\'s been able to reply to any queries I\'ve had within minutes. "
" Great IT systems for all the checks and contract signing Good customer service. Repair system good too. Would recommend to others and have found the company to be very professional "
" Very good service, quick and efficient. Abul was very professional and dealt with any of my questions speedily. I would definitely recommend him. "
" Very friendly, and helpful. The viewing was very quick and everything was explained. Also led me through the paperwork making it easy. "
" Me and my partner have been looking for a place for almost 2 months . I was recommended by friend to contact Soyful Islam and honestly that was the best experience I\'ve had with an agent so far . From start to bottom spotless . 5 stars is the least I can rate this person. Really fast at getting back to you and really professional. Keep it up . Thanks you very much . You are appreciated! "
" Abul is an Professional, Efficient, Knowledgeable and Reliable agent. He has made our transition from having an empty house to letting out to tennant\'s run very smoothly, especially when UK was in Lockdown. Abul answered all my questions regarding the application and etc promptly via online. I would highly recommended him!!! "
" Excellent service. Fahim is friendly, efficient, professional and knowledgeable. He dealt with my enquiry from start to finish. Fahim answered all my questions regarding the application and etc promptly. I would highly recommended him. "
" When coming to view the property I was greeted by Soyful Islam, he was very professional, and smartly dressed. He told me about local shops, supermarkets, Transport, gyms and nearby parks. When we got to the property he was very thorough and gave me lots of useful information as we walked though the rooms of the property. He gave the impression that he knew exactly what he was talking about and he gave me an email address if I was to have any issues when moving in. Soful is a prime example of what you expect when viewing a property. I&rsquo;m sure he like that will all people he meets. A great credit to city realtor. "
" I found City Realtor very professional and helpful. I would recommend anyone to try them first, before going to other agents. "
" They have good communication skills and are efficient in their work. Fahim contacted me not long after I sent the agency a message about an accomadation and followed up until we were all set to get the keys and even after. He was kind and professional. "
" Fahim since the beginning showed commitment to find us a house. He guided correctly us through all the process but, unfortunately, the landlord dropout the house on the last second. Nevertheless, Fahim found immediately a new solution and dealt with the new process quickly. During all the process, Fahim was most of time available and even manage our requests after work time. "
" Very supportive, always answered my inquiries, offering solutions and alternatives. I can only be pleased and thankful and I know who to call when I need a property in London "
" I had a great experience using City Realtor and especially from the fantastic service I have received from Fahim who has been keen and eager to help. Would highly recommend City Realtor E1 Team branch for suitable rental properties. "
" Reliable, efficient and excellent service. I had no troubles sorting and moving into a new place with their reference. The negotiator and the organisation look for your personal requirements carefully to provide you with the best service. "
" Jay was transparent, excellent and provided a great and fair landlord service. Trying to find a tenant during covid was very difficult but Jay had plenty of practical ideas which ultimately ended up in me having only 2 weeks void. Thanks city realtor team for your professionalism and hard work. "
" Good service and presentation. Excellent attention. House is clear they worry about the tenants. Very good process to get the room in order to matain security standards "
" Fahim was very helpful throughout the whole process. He was respectful and patient with all my questions. I would recommend Fahim. "
" Jay was really helpful throughout the whole process. I needed to move at really short notice in the middle of the lockdown for the COVID-19 pandemic. I first messaged City Realtor on the Friday and by that evening all of the paperwork was completed, with the help of Yin, and I was ready to move in on the Monday. I was even provided with a desk to work on as I am currently working from home. Jay met me with the key outside of the property as soon as I arrived, taking all necessary precautions. This was by far the smoothest moving process I have ever experienced. "
" Fahim was very welcoming and open to any enquires that I had and the service that I had received was top tier and I&rsquo;m very thankful for that. "
" Absolutely fantastic help from Fahim, he has provided me with the best City Realtor services. One of the best estate agent I have met! "
" I have 8 properties that are being managed by City Realtor that have recently been transferred over. They are proactive, and get 5 stars. "
" Renting in London is probably one of the most stressful situations I could imagine myself in. But thanks to Jay this time was so easy! He has been super helpful and patient during the whole process, answering our multiple questions very fast and in a professional manner. I would totally recommend City Realtor. "
" Excellent service very helpful and reassuring at hard times like this ATM, couldn\'t move into my first choice because of some of the isolation issues but was very quick in finding me some where else that worked out even better for me, worked my moving in date around work etc, very polite and friendly, I def will be usiing Realtor again if needed. "
" service is very excallent! I am very happy with company especially from Soful and Yin. Thanks very much for everything. Helped me and my family to find a home before 1 week. Thanks guys "
" The company made this process smooth sailing. Very nice and easygoing people that helped make everything better for the both of us. Definitely recommend "
" I was very very happy with Soyfuls help. He help me find a house in less than 1 week. When i saw flat and how he explain it, i was very happy with him. He is a nice man with a great smile. Very helpful "
" Friendly staff. The service was great and quick. I definitely recommend this man. He was very nice and easy going "
" Soyful has helped me very much. He is extremely approachable and friendly and always went the extra mile to make sure the whole process went smoothly. His knowledge on the local property market was very good and helped me very much. "
" I loved the support and reassurance I received from this company. One of the guys who goes by Fahim, is very friendly and made this process for me easier than I anticipated. "
" Fahim is a hard-working and committed individual who is keen to please both, tenant and landlord. He goes the extra mile. He provides regular feedback, always punctual and does his utmost level best to make things happen. He makes himself available even during weekends and after closing hours during the week to help get the right tenant. I look forward to working with him in the future. Angelo "
" Great knowledge and really attentive and listened to what we wanted. He always responded quickly and made sure we had all the right info "
" Soyful at City Realtor was a pleasure to have as my real estate agent. Soyful never left any questions unanswered and always responded promptly. I would highly recommend City realtor as you will save as well as receive the best service any agent can provide. "
" I have liked Soyful from the first day we met. He has been extremely helpful. He is always around to help. I can rely on him whenever I need, even till this day. Excellent young man. "
" I needed room asap and Jay helped me find a room very cheap. The flatmates are very nice and room is very nice. "
" A truely fantastic estate agent who have helped significantly, they have listened closely to me and delivered accordingly. They are always available for support and really do know what they are talking about. Abul Muhsin really listened to what I wanted and tailored everything around my expectation and delivered. Great agent. "
" Very helpful person made everything easy for me and Was able to help about all enquires.I am very pleased with the quality of service received "
" I am very happy with the services that were provided by City Realtor. Process was very quick. I reccomend 100% "
" Fahim with whom we dealt was knowledgeable, helpful and approachable. When the 1st property we saw did not work out, he was willing to help look for more suitable properties soon. "
" Excellent service provided by Fahim made me and my wife feel very happy and comfortable. Thanks for all the help. "
" I was provided with excellent customer care at every step of the way, great people working in the company and would definitely recommend to anyone. Helped with all my enquires swiftly and promptly. "
" From the very first moment, I had a really great experience with City Realtor. First, they helped me to find a nice and well-located flat in London and, unlike the vast majority of agencies in this city, they are formed by a magnificent team of friendly, kind, reliable and extremely organised people, always willing to help and to listen. I signed a 1-year contract in a spacious flat in Aldgate East and I must say, that everytime that my flatmates and me needed something, they tried their best to provide it to us (and as fast as possible). A few weeks ago, I was offered an incredible job opportunity back in Spain and Yin helped me A LOT during the procedement of finding a replacement for me. She was extremely patient and kind with me during the whole process, calming me down when I was nervous and treating me close but professional, keeping me updated with the news and helping me as much as she can. She is an excellent professional, with a lot of kindness, organizational skills and also she has outstanding customer service skills (and a lot of patience, I must say). This agency does not only help you to find a flat, they will also help you in general, being reliable, trustworthy and transparent in every moment. I would never forget how much helpful she was! Thanks Yin! "
" Very happy with this young chap! Helping me letting out the flat. Cheerful, jolly guy and I\'m happy with the service. "
" very very nice very help full specially fahim is very nice person .make it very easy for me and he call me when I need thanks fahim "
" Really helpful! Such a quick process and were honest when mistakes were made. Very happy with the service and look forward to beginning the tenancy in a few days. Jay is a great estate agent. "
" Jay &amp; Yin at CityRealtor guided us through the lettings process to secure our new house and were available &amp; helpful throughout. Super easy to contact and always willing to help. Highly recommended. "
" Amazing service from start to finish in finding me a room in such short notice. I enquired and Jay got back to me within the hour and ensured me he will find me something which he did. Guided me through the process very well. I\'m very happy "
" Great service from Fred!! Help me source a property with all the requirements in a great location. Couldn\'t ask for more :) "