What our customers say
Read our customer reviews
" Fahim was very helpful throughout the whole process. He was respectful and patient with all my questions. I would recommend Fahim. "
" Jay was really helpful throughout the whole process. I needed to move at really short notice in the middle of the lockdown for the COVID-19 pandemic. I first messaged City Realtor on the Friday and by that evening all of the paperwork was completed, with the help of Yin, and I was ready to move in on the Monday. I was even provided with a desk to work on as I am currently working from home. Jay met me with the key outside of the property as soon as I arrived, taking all necessary precautions. This was by far the smoothest moving process I have ever experienced. "
" Fahim was very welcoming and open to any enquires that I had and the service that I had received was top tier and I&rsquo;m very thankful for that. "
" Absolutely fantastic help from Fahim, he has provided me with the best City Realtor services. One of the best estate agent I have met! "
" I have 8 properties that are being managed by City Realtor that have recently been transferred over. They are proactive, and get 5 stars. "
" Renting in London is probably one of the most stressful situations I could imagine myself in. But thanks to Jay this time was so easy! He has been super helpful and patient during the whole process, answering our multiple questions very fast and in a professional manner. I would totally recommend City Realtor. "
" Excellent service very helpful and reassuring at hard times like this ATM, couldn\'t move into my first choice because of some of the isolation issues but was very quick in finding me some where else that worked out even better for me, worked my moving in date around work etc, very polite and friendly, I def will be usiing Realtor again if needed. "
" service is very excallent! I am very happy with company especially from Soful and Yin. Thanks very much for everything. Helped me and my family to find a home before 1 week. Thanks guys "
" The company made this process smooth sailing. Very nice and easygoing people that helped make everything better for the both of us. Definitely recommend "
" I was very very happy with Soyfuls help. He help me find a house in less than 1 week. When i saw flat and how he explain it, i was very happy with him. He is a nice man with a great smile. Very helpful "
" Friendly staff. The service was great and quick. I definitely recommend this man. He was very nice and easy going "
" Soyful has helped me very much. He is extremely approachable and friendly and always went the extra mile to make sure the whole process went smoothly. His knowledge on the local property market was very good and helped me very much. "
" I loved the support and reassurance I received from this company. One of the guys who goes by Fahim, is very friendly and made this process for me easier than I anticipated. "
" Fahim is a hard-working and committed individual who is keen to please both, tenant and landlord. He goes the extra mile. He provides regular feedback, always punctual and does his utmost level best to make things happen. He makes himself available even during weekends and after closing hours during the week to help get the right tenant. I look forward to working with him in the future. Angelo "
" Great knowledge and really attentive and listened to what we wanted. He always responded quickly and made sure we had all the right info "
" Soyful at City Realtor was a pleasure to have as my real estate agent. Soyful never left any questions unanswered and always responded promptly. I would highly recommend City realtor as you will save as well as receive the best service any agent can provide. "
" I have liked Soyful from the first day we met. He has been extremely helpful. He is always around to help. I can rely on him whenever I need, even till this day. Excellent young man. "
" I needed room asap and Jay helped me find a room very cheap. The flatmates are very nice and room is very nice. "
" A truely fantastic estate agent who have helped significantly, they have listened closely to me and delivered accordingly. They are always available for support and really do know what they are talking about. Abul Muhsin really listened to what I wanted and tailored everything around my expectation and delivered. Great agent. "
" Very helpful person made everything easy for me and Was able to help about all enquires.I am very pleased with the quality of service received "
" I am very happy with the services that were provided by City Realtor. Process was very quick. I reccomend 100% "
" Fahim with whom we dealt was knowledgeable, helpful and approachable. When the 1st property we saw did not work out, he was willing to help look for more suitable properties soon. "
" Excellent service provided by Fahim made me and my wife feel very happy and comfortable. Thanks for all the help. "
" I was provided with excellent customer care at every step of the way, great people working in the company and would definitely recommend to anyone. Helped with all my enquires swiftly and promptly. "
" From the very first moment, I had a really great experience with City Realtor. First, they helped me to find a nice and well-located flat in London and, unlike the vast majority of agencies in this city, they are formed by a magnificent team of friendly, kind, reliable and extremely organised people, always willing to help and to listen. I signed a 1-year contract in a spacious flat in Aldgate East and I must say, that everytime that my flatmates and me needed something, they tried their best to provide it to us (and as fast as possible). A few weeks ago, I was offered an incredible job opportunity back in Spain and Yin helped me A LOT during the procedement of finding a replacement for me. She was extremely patient and kind with me during the whole process, calming me down when I was nervous and treating me close but professional, keeping me updated with the news and helping me as much as she can. She is an excellent professional, with a lot of kindness, organizational skills and also she has outstanding customer service skills (and a lot of patience, I must say). This agency does not only help you to find a flat, they will also help you in general, being reliable, trustworthy and transparent in every moment. I would never forget how much helpful she was! Thanks Yin! "
" Very happy with this young chap! Helping me letting out the flat. Cheerful, jolly guy and I\'m happy with the service. "
" very very nice very help full specially fahim is very nice person .make it very easy for me and he call me when I need thanks fahim "
" Really helpful! Such a quick process and were honest when mistakes were made. Very happy with the service and look forward to beginning the tenancy in a few days. Jay is a great estate agent. "
" Jay &amp; Yin at CityRealtor guided us through the lettings process to secure our new house and were available &amp; helpful throughout. Super easy to contact and always willing to help. Highly recommended. "
" Amazing service from start to finish in finding me a room in such short notice. I enquired and Jay got back to me within the hour and ensured me he will find me something which he did. Guided me through the process very well. I\'m very happy "
" Great service from Fred!! Help me source a property with all the requirements in a great location. Couldn\'t ask for more :) "
" Jay and Yin has been excellent in communicating. Very professional. So happy to be moving in! 5 star service throughout "
" 100% reccomend the services of City Realtor. They were very professional and attentive. Agent helped me with being very clear and explaining the clauses in the tenancy. Unique experience! "
" Recently moved into a proper rent by City Realtor which was one of the easiest moves I had experienced. Jay was amazing as he allowed us to view the property more than once as well let us come to the property before the move in date to allow us to take measurements. Really satisfied "
" Thank you for providing me with an exceptional professional service even when I asked you to go above and beyond. "
" Great agency! I highly recommend it. I managed to have a discount when I first rented with them and they've also been very efficient in providing my details for a referencing check when I decided to change flat at the end of my tenancy. "
" A thoroughly professional, trustworthy and reliable agency. I have been nothing short of pleased with the service and would highly recommend them. "
" Great experience! Fred help me out with everything start to finish. Plus he was able to book me in for Sunday!! "
" Amazing agent!! Everyone help me to get a room. They even discounted the rent to help. Much appreciated guys \Team city realtor\ "
" City Realtor was an absolute pleasure to work with when it came to finding and secure a new tenant. They were professional throughout, always answered questions in a timely manner, and made the overall process seamless. I would highly recommend and would most likely be my first port of call for my property matters going forward. "
" Abul is a thorough professional. He is attentive and understanding and exceedingly affable as well. I must applaud both Abul and Yin for their exceptional work and their equally wonderful and friendly disposition. "
" My experience with City Realtor has been stress free. This is because Jay had helped me through all the necessary details and made everything clear. Whenever I had questions he was more than happy to answer those for me no matter the day or time. Really appreciate it all! "
" City Realtor play the infinite game. Their offer isn\'t predicated by the bottom line, but a cause. That cause being, providing exemplary customer service. The inconveniences that are accompanied with being a landlord are viewed by City Realtor as an opportunity to excel themselves, by way of the remarkable efforts they go to when resolving issues. I would not hesitate to endorse their offer. It\'s refreshing to know that there are companies out there who embody the ideals they espouse. Keep up the stellar work! "
" A friendly, professional and attentive agency that have been helpful through the process from viewings through to tenancy. I would recommend this agency for a number of reasons namely as I have found them to be very genuine which is rather a unique trait to hold. Indeed one of the agents, Amina is exceptional. She took us on our first viewing of the property where we currently live. Amina had exceptional knowledge of the property, the location and had a very professional and caring approach, she was a breath of fresh air in contrast to the agents we have come across at other agencies. We felt we were given plenty of time at the property and that although it was a hot property with lots of viewings, we were made very welcome and not pressured during the visits. We felt that the agency was genuinely working towards finding the perfect home for us. Thank you guys (and Amina). "
" The communication through the whole process of renting from him was really clear which made the whole process really easy. I would definitely recommend to friends "
" Booking a property from international isnt easiest to do. Jay made this very good. He send good video and help me secure the room. He let me pick up keys out of office hours making the situation very easy. Thank you "
" Great service provided by City Realtor. Quick replies from admin staff and the letting Agent Jay who dealt with me. Accurate information given by the agent throughout the process. Been with them 2 years now and have 0 complaints "
" I would like to say a huge thank you to Hassan for helping me find my perfect home. I would recommend City Realtor to anyone that is looking for a change. The service I received was impeccable. Thank you again for making a huge difference for me. Hassan has gone above and beyond and has provided the utmost professional service. "
" Quick amazing and very clear service provided by Jay. Very stressful time made very easy for me by City Realtor. 0 regrets choosing City Realtor. 100% reccomend "
" I booked a room via skype viewing. All information was provided to be via email making the process much more professional. All queries answered through email as well which a lot of agents usually never do. Very appreciate your help Jay! "