What our customers say

Read our customer reviews

Afshana Khatun

" Really good customer service, they do try to deal with queries ASAP and when they don\'t they acknowledge and apologise swiftly. "

Davyth Stewart

" 5 star customer service. Friendly and professional staff that go above and beyond in the management of the letting of my property. I could not be happier with the service provided by City Realtor, including Adam, Sufian and Hassan (and others). They are excellent communicators, transparent and honest. I feel really confident with leaving my Hackney apartment in their (very capable) hands "

Dhulal Miah

" Excellent customer service Always helpful with pragmatic advice Support is always on hand No complaints from tenants or even agencies such as us "


" Great service on point. No issues throughout so iam happy. They have been professionals and attended to my needs whenever I needed it. "

masis sarikaya

" Very efficient, great customer service, fantastic all around agency. Abul is always available for a call, very friendly and professional "

Masis Sarikaya

" Very efficient, great customer service, fantastic all around agency. Abul is always available for a call, very friendly and professional "

Shezaad H

" Always professional. Have worked with them on many properties and it has always been smooth. I would recommend them if you want to rent or sell your property. "

Anam Hussain

" Excellent and professional service, they go above and beyond with their customer service. Soyful & Abul I have personally dealt with. "

chand miah

" Very good service always recomment, in point with everything, reply to message and email on time and help with any query on time "

Jacob Scarry

" Absolutely amazing Agency! Very easy to contact and respond incredibly fast. Arbaz, the agent I had contact with has been great, giving swift responses and always willing to help. It is also evident that the agency has a good working relationship with the landlords and landlady\'s which for myself proved beneficial when it came to securing a flat. "

Narcis Puiu

" Excellent communication. The agent, Arbaz, was very polite and give us all the information needed. All the process was smooth and clear. I truly recommend the agent and the company as well! "

Paul Wilker

" People were really nice all the time, showing the room etc. Also the formalities happened really smooth. Thanks for that! "

Rose Lidgley

" Our agent was extremely helpful, very organised, always there to answer any queries, and always really friendly! He made our experience as smooth as possible, I would definitely recommend both Arbaz and City Realtor! "

Javed Malik

" Good experience with Fahim from start to finish, was careful to make sure all of my requirements were met before proceeding. Open and honest about the property and process. "


" Jay seems a nice guy. He helped us to do all the paperwork. He was great from the beginning. After a couple of issues and miss understanding the agency give us a solution, and we're quite happy with the problem solve. It is good to know that they care about the tenants and they willing to work things out. At the moment everything it's fine and we don't have any complaints. Thank you guys for everything. "

Tamara Tembo

" It is the first time I have moved from my family home to spread my wings and the experience of attending house viewings was quite daunting especially dealing with pushy and possibly disingenuous estate agents. However when me and my mum met Fahim his level of customer service exceeded our expectations. Fahim is a very well mannered, polite, professional, honest and helpful estate agent. He has answered all of my questions along the way to support me during the moving process which made it so much easier for me. This young man is an asset to your estate agency so I would like to say a huge thank you and well done on your career ventures! "

Lorenzo Battilocchi

" Great professional service, found a room easily. Would definitely recommend City Realtor for anyone looking to rent a room coming from abroad. There was no major requirement for UK bank account or phone number so that was quite good. Coming from outside the UK, it is not possible to have these, so it was really helpful of them to allow me to submit everything with my Irish details. "

Aaliya Firdaus Khan

" Sorry I\'m now changing my Comments, although i like the rent cost but other than that, i seriously hate everything in this house where I\'m currently living. The house members are really not willing to help with the maintenance and it\'s soo dirty after complaining and emailing so many times no-one listen to your queries. I can\'t even leave this home coz I\'m stuck here after paying in advance. Please don\'t choose this agency I like the manager is really good and listen to me but other than that everything is worst, go on your own risk. "

Justin Tan

" Fahim was a professional and helpful agent who took steps to answer all our queries and concerns. Also went out of his way to deliver the keys to us at the apartment. Would recommend! "

Konstantinos Krikonis

" An excellent agency! Agents are very friendly and helpful. Checks were made quickly despite it was the first time for me to rent in UK. "

Celine Leong

" It was my first time renting a property in London and I\'m very grateful to have rented through City Realtor. Fahim was professional and friendly throughout the entire experience. He really went the extra mile, from agreeing to meet me at my apartment on a Saturday morning to pass me the keys, to patiently answering all my questions promptly and politely. Thank you for your all your help - I\'ve now settled into the apartment and it is even better than the pictures I saw online :) "

Dorina Corina Mihai

" Excellent responsiveness ,clear communication and is always highly profesional .His knowledge and experience is invaluable. Thank you very much for assistance. "


" We had the pleasure to meet Jay which it showed us a nice flat in a super professional way. Once we decided to take Jay has been very patient and very supportive during the all process! Today we are in the new flat and we feel home! A massive thank uuu "

Riccardo Sessa

" Super mind to help me to find a place in a hurry. He\'s an emphatic individual who can easily understand your needs and proactively help you to find a new place to stay in a matter of a second. "


" Jay provided me with an excellent service an like any other letting agent, he went above and beyond to make me happy. He has explained the process and procedures properly. We had some maintenance issue and jay rectify the issue for quickly and promptly with out causing much delay. If you are looking for an estate agent I would say \CITY REALTOR & DEFINITELY ASK FOR JAY!! Very charming guy ;) "

Andreea Neamu

" Jay was very professional and helpful. Excellent communication skills! Very attentive and in every problem he was there to help. "

Giorgio Falbo

" Me and my partner were looking for a flat . We knew it was going to be a bit stressing... however we have been soooo lucky to meet Jay Ahmed which it shows us the flat ( very clean) in a professional and friendly way. He is been so helpful and understanding replying to all our questions during the process in a professional and assured us all the time! Really rare to find this kindnesses when u wanna rent a flat! JAY AHMED a five stars agent! "

Nick Murphy

" A refreshing experience compared to most London estate agencies. Informative, quick to reply, and overall very little hassle. Our agent Amina was always helpful and we never felt under any of that \"faux\" pressure that many agencies use. 5\/5. "


" Everything was really easy and the could adapt the contract for me. The only thing was that they said the price of the room was with the bills included and half of the bills were not. Apart feom that everything is okay. "


" Amina at City Realtor was responsive and helpful in keeping our purchase on track. Communication was prompt and straightforward - she was a pleasure to deal with! "

Jamal Rashid

" Brilliant service and helped me rent my property quick and efficient. Would recommend to everyone who is looking to rent out their property "

Ricardo Pascual Augusto

" Fahim was all moment give me all the Info and helping me when I needed to know something, good guy and really interested in him work. "


" The service Fahim has provided me in finding a property was amazing, I am really grateful. You have helped me find the most spacious and bright room. "

Joao Fernandez

" Amazing service from Fred, he helped me from the start to the end! Booked a room online, sent me a video through whats app :) "


" I have been delaying with them for a number of years. Excellent service!!! They provided me clean rooms at all times. Very freindly staff "


" Brilliant I have used them for the last 10 years they manage well and always pay on time no excuses. "

laura svensson

" Arbaz always gave me fast and easy replies, always sorted any inquiry i had. made my move into my new home very easy. "

Aaliya Firdaus Khan

" The best I could say, I came way long far away just at his trust. He helped me and answered all the loads of questions however I know I irritate him but he always smile and listen and offered me with the best service. "

Will Brookman

" The best moving experience I\'ve ever had. Amina was incredibly helpful and transparent. It was clear she was supporting both the tenant and the landlord throughout the process, and I couldn\'t have asked for a better experience. "

Nagesh Kumar Sharma

" I\'ve found City Realtor very professional company. The staff is very Pro active. They have delivered results as promised. Very happy with the services. Fahim in particular have done magic even in the current testing times and should be commended for his outstanding work! "

Ibrahim Uddin

" Great experience working with Fahim. Helped a ton with the whole process. Well chuffed that I chose city realtor. Thank you! "

Abidul Ridwan

" Amazing service from team city realtor, Fahim put in outstanding efforts with immediate responses. Definitely will be renting from them every year! "


" Great firm, Great staf, Great service, A big thank you for the continuous support and services when ever needed... thank you "

Zed Patel

" City Realtor has managed many of my properties for past 3 years with superb service, Adams always very responsive when Iv needed updates, Highly recommend their professional services "

H Griffin

" I engaged CityRealtor to find a tenant for me during COVID-19 lockdown, as I was struggling to find a tenant myself. Amina was quick to market the flat and host viewings as and when interest was expressed. She found me professional tenants in a surprisingly short amount of time, considering the numerous flats on the market. I will definitely be calling them again in the future. "

Samuel woods

" Brilliant experience so far! This is my first time dealing with City Realtor and I have to say it’s been great. Very quick and stress free and the agent Abaz Ali has been so helpful and made the experience one of the best rental processes I’ve had in London. "

Yahia Bouadel

" perfect communication, really punctual, and very kind it was a great experience, and patient and very calm thanks for this experience "

Sherine Bin Zaal

" Very friendly and easy going. They would contact me outside of work hours to reassure me about the options available. "

Sagar Madhrani

" Great services as an agent and cares about clients. Helps a lot and makes his schedule in accordance to the clients time. "

Sonia Guglielmi

" Best Estate Agents I have ever dealt with!! Highly recommend. Thank you for all your help Arbaz. He did a brilliant job. "